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FAQs
EXQUISITE VIRGIN HAIROur budget-friendly everyday option.Virgin Hair is a good-quality, accessible choice for customers who want beautiful hair with easier maintenance at a more introductory price point.EXQUISITE RAW RESERVERaw quality with less maintenance.Raw Reserve gives customers the natural movement and quality associated with raw hair while offering a more manageable maintenance experience than traditional raw hair.Raw Reserve can be professionally colored and lifted blonde, but it is not our recommended collection for achieving the lightest 613 blonde.EXQUISITE LUXURY RAWThe purest raw hair we offer.Luxury Raw provides our highest level of versatility, longevity, and natural movement. It is the collection we recommend for customers who want maximum customization and the ability to professionally lift their hair to the lightest blonde shades, including 613.For a full comparison, visit Compare the Collections inside The Exquisite Way.
Both Exquisite Raw Reserve and Luxury Raw can be professionally colored.If your goal is a blonde transformation but you do not need to achieve the lightest 613 shade, Raw Reserve may be a good option.If your goal is maximum color versatility or lifting the hair to the lightest blonde shades, we recommend Luxury Raw.Professional coloring is strongly recommended.
A closure provides a smaller lace area with natural-looking parting and generally requires less maintenance.A frontal provides a wider lace area across the hairline, allowing more parting space and greater styling versatility.For a complete comparison, visit our Closure + Frontal Guide inside The Exquisite Way.
READY-TO-SHIPReady-to-Ship units are already completed and available for faster fulfillment.These units are scheduled to ship within 24 hours of purchase.READY-TO-WEARReady-to-Wear consists of signature Exquisite looks customers have seen before that can be recreated for them.Ready-to-Wear units are not necessarily already completed and ready to ship.
Yes, depending on the collection.We strongly recommend having all coloring and bleaching performed professionally.For customers seeking major color transformations or the lightest blonde shades, Luxury Raw offers the greatest coloring versatility.Raw Reserve can also be professionally colored, but it is not recommended for achieving the lightest 613 result.
Proper care is essential to maintaining the softness, appearance, and longevity of your hair.We recommend:Gentle cleansingRegular conditioning and hydrationDetangling carefully from the ends upwardLimiting excessive product buildupUsing heat protectant before heat stylingAvoiding excessive heatProperly protecting and storing the hair when it is not being wornDetailed Raw Hair and Blonde / 613 Hair care information can be found inside The Exquisite Way.
The lifespan of your hair depends on the collection, frequency of wear, styling, chemical processing, and how well the hair is maintained.Proper maintenance can significantly extend the life of premium hair.Because every customer’s wear and maintenance habits are different, the lifespan of each unit or bundle may vary.
All hair sales are final.If you believe you received a defective item, you must contact Exquisite Hair Junkies within 2 business days of delivery.Hair that has been installed, worn, cut, colored, bleached, washed, chemically processed, or otherwise altered may not qualify for an exchange.Eligible apparel and merchandise may be exchanged within 3 days of delivery as long as the item meets our return requirements.Please review our full Shipping + Returns Policy for complete details.
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